At No BS Cleaning Services, we offer a wide range of professional cleaning services for both residential and commercial properties. Our services include but are not limited to regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, window cleaning, and more. We customize our services to meet the specific needs of our customers.

You can easily request a cleaning service by visiting our website, social media or giving us a call. Our friendly customer service team will be happy to assist you in scheduling a cleaning service at a time that is convenient for you.

Yes, all our cleaners are highly trained and experienced professionals. We carefully screen and select our cleaning staff to ensure that they are skilled, reliable, and trustworthy. They undergo thorough training to provide exceptional cleaning services to our customers.

Yes, we are fully insured and bonded. We understand the importance of protecting our customers and their properties. Our insurance and bonding provide you with peace of mind knowing that you are protected against any potential damages or liabilities during the cleaning process.

We use high-quality, cleaning supplies and equipment to ensure the best results. Our cleaners come equipped with their own cleaning products, tools, and equipment.

It is not necessary for you to be present during the cleaning service. Many of our customers prefer to have their homes or cleaned while they are away. We are a trusted cleaning service provider, and our team is trained to work efficiently and professionally in your absence. However, if you prefer to be present, we are happy to accommodate your request.

We understand that schedules can change, and we strive to be flexible. If you need to cancel or reschedule your cleaning service, please notify us at least 24 hours in advance. If you cancel or reschedule with less than 24-hour notice, there may be a cancellation fee.

We strive to provide excellent customer service and exceed your expectations with our cleaning services. If you are not satisfied with our service, please contact us within 24 hours, and we will work to resolve the issue promptly and to your satisfaction. Your satisfaction is our top priority.

At No BS Cleaning Services, we prioritize the security and privacy of our customers. All our cleaners go through a rigorous screening process, including background checks, to ensure that they are trustworthy and reliable. We also have strict protocols in place to protect the security of your property and belongings during the cleaning process.

We accept various payment methods, including cash, check, credit card, and online payments. Our team will provide you with detailed information about our payment options and will work with you to find the most convenient method for your needs.

Yes, we occasionally offer discounts and promotions. We may have special offers or seasonal promotions that you can take advantage of to save on your cleaning services. Please check our website, social media or contact our customer service team to inquire about any current discounts or promotions.

Our cleaning team follows a checklist of tasks that are included in the purchased package, and they may not be able to deviate from the standard procedures. However, if you have any specific concerns or requests, we are happy to discuss how we can accommodate them within our standard cleaning procedures and supplies. Please provide any special instructions or preferences during the booking process, and we will do our best to accommodate your request while ensuring that our team follows the standard checklist to provide consistent and high-quality cleaning services.

Only thing we request is that you provide a toilet bowl brush on each level of your home. Our cleaners come equipped with their own high-quality cleaning products, tools, and equipment, and you do not need to provide anything else.

We currently serve Thunder Bay, Ontario ans surrounding district. However, please contact our customer service team to inquire about availability in your specific area, as we may be able to accommodate special requests depending on the location. A fuel charge may be included.

Our pricing structure is based on various factors such as the type of cleaning service, the size of your property, and the level of cleaning needed. We provide competitive and transparent pricing, and our team will provide you with a detailed quote during the booking process. There are no hidden fees, and you will only be charged for the services you request.

Yes, we offer eco-friendly or green cleaning options upon request. We understand the importance of using environmentally friendly cleaning products and methods, and we are committed to providing eco-friendly cleaning services. Please let us know during the booking process if you prefer eco-friendly or green cleaning, and we will do our best to accommodate your request.

We take COVID-19 safety seriously and have implemented strict protocols to ensure the health and safety of our customers and our team. Our cleaners follow CDC guidelines and use recommended PPE (Personal Protective Equipment) during the cleaning process. We also sanitize our cleaning equipment and high-touch surfaces to minimize the risk of transmission. Additionally, we ask our customers to notify us if anyone in the household or office is experiencing symptoms or has been exposed to COVID-19, so we can take appropriate precautions.

We welcome feedback from our customers and encourage open communication. You can provide feedback or communicate with our team by contacting our customer service through phone or email. We appreciate your input and strive to continually improve our services based on customer feedback.